Marketing and Tenant Acquisition
- Advertising: Create listings, post on rental platforms, and leverage social media and our real estate networks.
- Property Showings: Schedule and conduct property tours with approved tenants.
- Tenant Screening: Perform background checks, credit assessments, income verification, and rental history checks.
- Lease Agreements: Draft, negotiate, and execute rental contracts.
Rent Collection and Financial Management
- Rent Collection: Ensure timely collection of rent and implement late fee policies if applicable.
- Financial Reporting: Maintain accurate financial records, prepare monthly or quarterly reports for the property owner, and track income vs. expenses.
- Budgeting: Develop budgets for maintenance, repairs, and improvements.
- Deposits and Refunds: Handle security deposits, move-out inspections, and refunds.
Maintenance and Repairs
- Routine Maintenance: Schedule and oversee regular upkeep (landscaping, cleaning, inspections).
- Emergency Repairs: Respond to urgent repair requests such as plumbing, electrical, or HVAC issues.
- Vendor Management: Hire and supervise contractors, cleaners, and maintenance staff.
- Property Inspections: Conduct annual inspections to ensure the property is well maintained and tenants comply with lease terms.
Tenant Relations and Communication
- Point of Contact: Act as the primary liaison between tenants and owners.
- Conflict Resolution: Address tenant complaints, disputes, or violations diplomatically.
- Lease Renewals: Negotiate renewal terms and manage rent increases.
- Move-In/Move-Out Coordination: Oversee the process, including inspections and handover of keys.
Legal and Compliance
- Regulatory Adherence: Ensure all operations comply with local, state, and federal housing laws (e.g., fair housing regulations, eviction laws).
- Evictions: Provide necessary documentation and support for evictions.
- Insurance and Safety: Ensure proper insurance coverage and compliance with safety regulations (fire alarms, smoke detectors, etc.).
- Record-Keeping: Maintain documentation of leases, communications, repairs, and inspections.
Strategic Management and Property Value
- Market Analysis: Monitor rental market trends to adjust rent prices competitively.
- Property Improvements: Recommend and manage upgrades to enhance property value and tenant satisfaction if necessary with coordination of the owner.
- Owner Reporting: Provide regular updates.