Gunnels Rentals

• Ethical Management: Adherence to Virginia's legal and ethical standards.
• Tenant Selection: Utilizing TransUnion for thorough background and credit checks, including employment history and reference verification.
• Lease Facilitation: Assistance in drafting, negotiating, and finalizing lease agreements.
• Fair Housing Compliance: Strict adherence to fair housing laws and regulations.
• Property Inspection: Organizing showings and inspections for prospective tenants.
• Lease Coordination: Managing lease commencements, key distribution, and housekeeping guidelines.
• Cleaning Coordination: Pre and post-lease renewal cleaning services.
• Vendor Coordination: Liaising with trusted vendors for repairs and maintenance.
• Tenant Issue Resolution: Promptly addressing and resolving tenant concerns.
• Payment Management: Handling rent and deposit transactions, with a preference for Zelle or Relay Banking
• Marketing and Advertising: Through Broker for all rental listings.
• Exclusive Landlord Representation: Maintaining sole brokerage relationships with landlords.

• New Lease Agreement Fee: Half a month's rent due at lease signing.
• Management Fee: 10% of each monthly rent payment.
• Property Maintenance: Authorization to spend up to $250 on property-related issues, with direct billing to owners.

Marketing and Tenant Acquisition

• Advertising: Create listings, post on rental platforms, and leverage social media and our real estate networks.
• Property Showings: Schedule and conduct property tours with approved tenants.
• Tenant Screening: Perform background checks, credit assessments, income verification, and rental history checks.
• Lease Agreements: Draft, negotiate, and execute rental contracts.

Rent Collection and Financial Management

• Rent Collection: Ensure timely collection of rent and implement late fee policies if applicable.
• Financial Reporting: Maintain accurate financial records, prepare monthly or quarterly reports for the property owner, and track income vs. expenses.
• Budgeting: Develop budgets for maintenance, repairs, and improvements.
• Deposits and Refunds: Handle security deposits, move-out inspections, and refunds.

Maintenance and Repairs

• Routine Maintenance: Schedule and oversee regular upkeep (landscaping, cleaning, inspections).
• Emergency Repairs: Respond to urgent repair requests such as plumbing, electrical, or HVAC issues.
• Vendor Management: Hire and supervise contractors, cleaners, and maintenance staff.
• Property Inspections: Conduct annual inspections to ensure the property is well maintained and tenants comply with lease terms.

Tenant Relations and Communication

• Point of Contact: Act as the primary liaison between tenants and owners.
• Conflict Resolution: Address tenant complaints, disputes, or violations diplomatically.
• Lease Renewals: Negotiate renewal terms and manage rent increases.
• Move-In/Move-Out Coordination: Oversee the process, including inspections and handover of keys.

Legal and Compliance

• Regulatory Adherence: Ensure all operations comply with local, state, and federal housing laws (e.g., fair housing regulations, eviction laws).
• Evictions: Provide necessary documentation and support for evictions.
• Insurance and Safety: Ensure proper insurance coverage and compliance with safety regulations (fire alarms, smoke detectors, etc.).
• Record-Keeping: Maintain documentation of leases, communications, repairs, and inspections.

Strategic Management and Property Value

• Market Analysis: Monitor rental market trends to adjust rent prices competitively.
• Property Improvements: Recommend and manage upgrades to enhance property value and tenant satisfaction if necessary with coordination of the owner.
• Owner Reporting: Provide regular updates.